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[fluent_support_portal]
Support
24/7 Technical Support Department
Order Issue (Payment confirmation, order status etc.)
Shipping Problem (Tracking, delays, address change etc.)
Quality Concern (Product testing, batch inquiry etc.)
Account Access (Login, verification, ban appeal etc.)
Bulk Order (2kg+ custom requests)
Get Money Program (Reshipper/Distributor application)
Seizure Response (Customs letter received)
Other
Priority
Low (General inquiry - 72h response)
Normal (Standard support - 48h response)
High (Active order issue - 24h response)
Critical (Seizure notice/Logistics emergency - <12h response)
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